Patient Portal

With your Cookeville Regional Medical Group Patient Portal, you can:
View and record your Personal Health Record (PHR) online
Request appointments
View your lab and imaging results*
Request prescription refills
Manage your family members' care
Send and receive secure messaging
Manage your medication lists

*Please note: Some lab and imaging results will not be available

Patient Portal Login

FAQ

The Patient Portal is an online tool powered by AthenaHealth. It is an internet-based software product used by health care providers nationwide. It makes communication safer and easier while reducing costs. All Cookeville Regional Medical Group physicians are encouraged to use the Patient Portal to effectively and securely communicate with their patients online.

There is no charge for access or routine communications such as appointment request, prescription request and lab or imaging results.

AthenaHealth takes the security and privacy of protected health information very seriously and features a thorough privacy policy. They have implemented technical, administrative and physical safeguards, which are designed to protect your information from unauthorized use and access.

There are three ways to sign up:

  • From an in-office computer at your physician's office
  • From the patient’s smartphone
  • Online using the email invitation sent from your provider

Yes, but the patient is required to sign a patient portal authorization form.
Access to any family member's account will be put on hold or declined without the authorization form completed. This form requires signatures from both the family member and the proxy requesting access. You can sign this form by visiting your physician’s office. You can also print this form and return back to your physician’s office, or scan and email the form to Brittany Bush, myCRMCHealth Coordinator at bnbush@crmchealth.org.

You must be 18 or older to have a Patient Portal account. A minor can ask their parent or guardian to link to an account. Some exceptions for minors may apply.

Once your provider has received and read your results, they will be released in your Patient Portal account.

*Please note: Some lab and imaging results will not be available.
*Should you have any difficulty registering for this service, please contact your physician’s office.