About CRMG

Please arrive 15 minutes prior to your appointment time to register. For your benefit and the benefit of all our patients, we try to stay on schedule (though emergencies sometimes occur). You will receive an automated pre-appointment reminder call two business days before your appointment; therefore, it is important for you to notify our office if your phone number has changed.

Please arrive 15 minutes prior to your appointment time to register. Patients who arrive late for a scheduled appointment may be asked to reschedule the appointment or wait for an open appointment time on that day’s schedule. The physician may decide to work the patient in, but this is at the discretion of the physician.

You can request prescription refills easily by going to our online patient portal. You can also call your pharmacy. Your pharmacy will then contact the office if authorization is needed. Your refill requests will be handled by this practice within two business hours after your pharmacy's request is received.

There are a couple of ways to get your test results and medical records. You may sign up for our patient portal. You may also contact your doctor’s office directly. You will need to sign a consent form to release this information if your records are being sent to another office or hospital.

If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance of your scheduled appointment. Multiple “no-shows” may result in dismissal from the practice.

The CRMG physicians are affiliated with Cookeville Regional Medical Center (CRMC). Our family practice and internal medicine providers utilize the services of the hospitalists on staff at CRMC to see their patients who are admitted to the hospital. Hospitalists are physicians who specialize in treating patients in the hospital. In order to provide continuity of care following your hospital stay, our physicians receive follow-up communication about their patients’ hospital visits.