About CRMG

Cookeville Regional Medical Group (CRMG) is a multi-specialty group consisting of primary care and specialty physicians dedicated to caring for you and your family.

The growing trend nationwide is physician employment by hospitals. Some physicians have chosen to become employed by Cookeville Regional, allowing them to spend less time on managing their practice and more time with the patient. However, Cookeville Regional has over 200 physicians on its active and courtesy medical staffs, many of whom are not employed by the hospital.

MISSION
Building Healthier Communities
VISION
Exceptional Care to Every Patient Every Day

FAQ

Monday–Friday 8:00 am–5:00 pm

Urgent Care Clinic Hours: Monday–Friday 7:00 am–7:00 pm and Sunday 11:00 am–7:00 pm

We accept most major insurances. Our office staff can review insurance information with you when scheduling your appointment.

Please arrive 15 minutes prior to your appointment time to register. For your benefit and the benefit of all our patients, we try to stay on schedule (though emergencies sometimes occur). You will receive an automated pre-appointment reminder call two business days before your appointment; therefore, it is important for you to notify our office if your phone number has changed.

Please bring your current insurance card(s), photo ID and any medications you are taking.

Please arrive 15 minutes prior to your appointment time to register. Patients who arrive late for a scheduled appointment may be asked to reschedule the appointment or wait for an open appointment time on that day’s schedule. The physician may decide to work the patient in, but this is at the discretion of the physician.

Yes, you will be asked to review and complete several forms when you arrive. Many of these forms can be reviewed and completed prior to your appointment by visiting our forms page.

You can request prescription refills easily by going to our online patient portal. You can also call your pharmacy. Your pharmacy will then contact the office if authorization is needed. Your refill requests will be handled by this practice within two business hours after your pharmacy's request is received.

 Yes, you can. You may sign up for our online patient portal. Here you can view and download your medical information and lab and imaging results, as well as request an appointment, request a prescription refill and send a message to your provider.

  • To register online, click here.
  • Click on "Coming To Us From Your Physician’s Office".
  • On the next page, click "Log In"; then you will be navigated to the Athena Patient Portal at CRMG log-in page.
  • Click on "Sign up Today".

There are a couple of ways to get your test results and medical records. You may sign up for our patient portal. You may also contact your doctor’s office directly. You will need to sign a consent form to release this information if your records are being sent to another office or hospital.

If you are experiencing what you believe is a medical emergency, please call 911 or go to the nearest hospital emergency department.

If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance of your scheduled appointment. Multiple “no-shows” may result in dismissal from the practice.

For emergencies, call 911. A medical provider is on call seven days a week to take urgent calls outside normal business hours.

The CRMG physicians are affiliated with Cookeville Regional Medical Center (CRMC). Our family practice and internal medicine providers utilize the services of the hospitalists on staff at CRMC to see their patients who are admitted to the hospital. Hospitalists are physicians who specialize in treating patients in the hospital. In order to provide continuity of care following your hospital stay, our physicians receive follow-up communication about their patients’ hospital visits.

You may contact our Business Office at 931-783-5857 for any billing related questions.